On April 11, 2011, Plaza Premium Lounge Management Ltd. was awarded the Corporate Award for Hong Kong International Airport's Customer Service Excellence Awards. Here is Founder and CEO, Song Hoi See, accepting the Corporate Award on behalf of Plaza Premium Lounge Management Ltd.

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Established in 1998, Plaza Premium Lounge was the world’s first pay-in lounge inHong Kong International Airport. Plaza now operates airport VIP lounges in over 60 locations worldwide. Plaza’s vision is to be a world class quality service provider for travelers and is always in pursuit of perfection in terms of innovative services and facilities.

With a first-rate service culture and the ISO quality management system firmly in place, the success hinges on the quality of Plaza’s cohesive team, who always keeps in mind the advice that Founder and CEO, Song Hoi See, dispenses to all, “First, you must have the passion to serve people. Second, you need to possess a noble character and third, a high emotional quotient.”