Lost and Found

Please share the details of your lost item and we will assist you in making the necessary enquiry.

Select Plaza Premium Lounge:*

City:*

Booking Reference No. (if any):

E-mail:*

Title:*

First Name:*

Last Name:*

Contact No.:*

Date Lost Item Last Seen:*

Time Lost Item Last Seen:*

Location Lost Item Last Seen:*

Lost Item Description (Please clearly describe and provide details of lost item. What item was lost, colour, size, last seen location, and other key information):*

Terms and Conditions: The information you provided on this form will managed in accordance to our Privacy Policy. By submitting this form, you authorise us to use and share the information provided by you within Plaza Premium Lounge, including Plaza Premium Group, who owns and manages Plaza Premium Lounge, and its affiliated businesses and the suppliers who provide services, for the purposes of attending to your enquiry, feedback and/ or service request(s).

Enter security code:

* mandatory fields

CONTACT CENTRE

Our Contact Centre operates 08:00 - 22:00 (GMT +8) daily, and supports the following languages: English, Mandarin, Cantonese and Bahasa Melayu.

Phone charges may apply. Please check with your local telco for more information.

Hong Kong, SAR
Tel: +852 3018 3078

Australia
Tel: +61 2 8188 2155

Malaysia
Tel: +60 3 3000 8989 | 1800 817 418

Taiwan
Tel: +886 2 7708 3280

United Kingdom
Tel: +44 20-34816299

Macau, SAR
Tel: +853 6262 5025

Cambodia
Tel: +855 23 962 527

Philippines
Tel: +63 2 8231 3390 | +63 2 8672 7898

United Arab Emirates
Tel: +971 800085220011

Finland
Tel: +358 9-42722116

China
Tel: +86 4001 206 698

Indonesia
Tel:+62 21 5085 1422

Singapore
Tel: +65 6955 8989 | +65 3158 9619

Saudi Arabia
Tel: +966 8008500862

Canada
Tel: (1) 647-9572155

HEADQUARTERS AND OTHERS

Plaza Premium Lounge Management Limited, 8/F
Commercial Building, Airport Freight Forwarding Centre,
2 Chun Wan Road, Lantau, Hong Kong
Tel: +852 3018 3078
Office Hours: 9:00am - 6:00pm (Mon-Fri)

Corporate Sales
Email: [email protected]

Business Development
Email: [email protected]

Corporate Communication
Email: [email protected]

Customer Relations
Email:[email protected]

For Career Opportunities, please visit our career site.

In order to enable certain services/features and improve your website experience, our website uses tools such as cookies, which collect data on how you interact with our website.
By continuing to use our website, you agree to our use of such cookies. You can find more information on our data usage and cookie policy here.

Lost and Found

CONTACT CENTRE

HEADQUARTERS AND OTHERS

Sign up to stay in touch