The only Hong Kong-grown airport hospitality brand winning this global award.
20 June 2017, Hong Kong – Plaza Premium Lounge, the world largest independent airport lounge network, is proud to receive the “World’s Best Independent Airport Lounge” accolade from Skytrax at 2017 World Airline Awards at the Paris Air Show today.
Plaza Premium Lounge reaps a harvest of hard work in 2017 as their Hong Kong, Brisbane, London Heathrow Terminal 2 (T2) and Vancouver lounges are ranked the world’s 10 best independent airport lounges by millions of travellers. This is the second time in a row that Plaza Premium Lounge has racked up a string of recognitions bestowed by Skytrax, with Plaza Premium Lounge in London Heathrow T2 and Hong Kong having clinched two of the world’s top three positions together, reflecting their exceptional lounge facilities and service standards.
“This prestigious award is a wonderful recognition for Plaza Premium Lounge’s achievement over the past 19 years, and being voted the World’s Best Independent Airport Lounge for two consecutive years by millions of travellers is a true testament to the popularity of our lounge,” said Founder and CEO of Plaza Premium Group Mr. Song Hoi-see at the award presentation ceremony. “This year we see a record-breaking four Plaza Premium Lounges being ranked the global top 10, which reaffirms the dedication of our colleagues world-wide.”
Commenting on the award, Edward Plaisted, CEO of Skytrax said, "In the growing independent lounge market, Plaza Premium continues to stand out from the crowd with several Plaza Premium Lounges securing a place in the global top 10 rankings. This main award is for its Heathrow Airport T2, which in the eyes of passengers, continues to provide unrivalled levels of comfort through the flagship Plaza Premium interior design and catering concept."
Plaza Premium Group has been providing Premium Airport Services for 19 years in over 150 locations across the world, serving over 12 million passengers annually. Apart from airport transit hotel, airport meet and greet service, as well as airport dining businesses, the Group also owns Plaza Premium Lounge, which runs the world’s largest independent airport lounge network.
The World Airline Awards are known as the most prestigious accolades for the aviation industry, voted by passengers in the largest annual global airline customer satisfaction survey. The survey and awards process is totally independent and free of any airline influence or interference in final results, which were determined from 19.87 million eligible survey entries among 105 nationalities between August 2016 and May 2017.