Plaza Premium Group Extends Seamless World-class Airport Hospitality to Global Travellers at Istanbul Sabiha Gökçen International Airport

Published on 21 Dec 2020

İstanbul Sabiha Gökçen, a fully owned asset of Malaysia Airports and recognised as Turkey’s emerging city airport, entrusted its premium services with Plaza Premium Group, a leading global airport hospitality brand

Istanbul Sabiha Gökçen International Airport (IATA Code: SAW), a fully owned asset of Malaysia Airports, will hand over the operation of the lounge areas in the terminal as well as all premium services, including fast track and meet & assist services to Plaza Premium Group, a leading global airport hospitality services provider, on January 1, 2021. Upon service handover, Plaza Premium Group will be investing in a series of enhancements and upgrading service and facilities to create an elevated lounge experience and to promote a seamless airport journey for global travellers in the New Year.

Plaza Premium Group is currently serving more than 20 million passengers annually at 49 international airports across Asia Pacific, Middle East and Americas, and will open a new lounge in the international terminal in addition to the already available two lounges at Istanbul Sabiha Gökçen. The two lounges are located in the Domestic Departures Terminal by gate 206 and International Departures by gate 203, both lounges spans 418 square metres and accommodates more than 100 guests in the lounge area. With panoramic views of the airport runway, guests are invited to indulge in a wide range of services and facilities that are tailored to all kinds of travellers such as families, business and leisure travellers. Promoting a safe and hygienic environment, both lounges include comfortable seating, work stations that encourage privacy and social distancing and a dining area featuring pre-packaged and individually portioned food and beverage selections for travellers to relax and enjoy a worry-free airport experience before their onwards journey.

SAW is Istanbul’s second busiest airport, registering 35.6 million passengers in 2019 and was named Europe’s fastest growing airport for seven consecutive years from 2009 to 2015. Despite the global pandemic this year, SAW remains among Europe’s top five busiest airports and is positioned as Istanbul’s emerging city airport. According to Malaysia Airports Group Chief Executive Officer (Group CEO), Dato’ Mohd Shukrie Mohd Salleh, “Our partnership with Plaza Premium Group goes back to as far as 1998 when they opened their first lounge at Kuala Lumpur International Airport in Malaysia and we have seen them grow to become a leading provider of airport hospitality services all over the world. We are confident they will bring the same high service standards to SAW. The presence of Plaza Premium Group at the airport is a manifestation of our continued commitment to ensure world-class service culture and hospitality is practised at all our airports.”

Song Hoi-see, Founder & CEO of Plaza Premium Group further shares, “We are thrilled to extend our Skytrax award-winning airport hospitality services to Turkey and Sabiha Gökçen International Airport, a major airport hub in the region also one of my favorite cities. This strategic expansion is a significant milestone for us especially during this unprecedented time, we hope that this is the beginning of reviving global travel as we continue to strengthen our connection with travellers in the world."

By partnering with Plaza Premium Group, Istanbul Sabiha Gökçen now takes another important step in customer satisfaction as part of MAHB Group’s global vision.

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