Travel Better with Award-winning Airport Lounges


*Terms and Conditions:

Offer is only valid in which bookings are made through website. Simply log in to your Smart Traveller account before booking to view applicable members’ rate. There is no limit to the number of bookings that can be made; however, the discount may be nullified should the booking be subsequently modified. Offer is not valid, and cannot be combined with any other discounts, promo codes, promotions, or vouchers.

Availability: Reservations and purchases are subject to availability and on a first-come, first-served basis

Payment: Full payment must be made at the time of booking within the Promotion Period in order to enjoy the Offer. Booking is only considered as confirmed when payment has been received by Plaza Premium Lounge in full. Booking confirmation email will be sent to the email address provided at the time of booking. It is your responsibility to provide a valid email address

Booking Modification/Cancellation:

  1. PPL Pass purchase is non-cancellable, non-modifiable and non-refundable.
  2. Cancellation/modification for lounge access may be made up to 6 hours before the booked service date and time subject to a payment of USD10 per person. No refund for any no show or cancellation made within 6 hours before booked service date/time. Modification within 6 hours of booked service date/time is not permitted. Modification to bookings/services are subject to payment of fee difference, if any.

Personal Data: We will comply with applicable local laws concerning personal data protection. Please read our Privacy Policy to understand our personal data protection policy.

Enquiries: Please contact our local reservation team to make an enquiry.

Variation and Termination: Plaza Premium Lounge shall reserve the sole absolute right to terminate, cancel, postpone, modify or vary the terms and conditions of this promotion without assigning any reasons and without any prior notice.

Final Decision: In the event of any dispute, Plaza Premium Lounge’s decision shall be final and conclusive.  In case of any discrepancy between the English version and any translated version of these Terms and Conditions, the English version shall prevail.

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