Thank you for recognising us as the best for the fourth year in a row

We did it again! Plaza Premium Lounge at London Heathrow Airport Terminal 2 has been voted “World’s Best Independent Airport Lounge” at the 2019 World Airline Awards for four consecutive years. What’s more, Plaza Premium Lounges in Hong Kong and Brisbane were ranked in the Skytrax’s Top 10 in the same list too.

Referred as the “Oscars of the aviation industry”, the prestigious Skytrax’s World Airline Awards are determined through customer surveys participated by millions of global air passengers. Hence, this victory is only possible with our customer’s continuous love and support. We extend our heartfelt gratitude towards each and every one of you for choosing Plaza Premium Lounge as your favourite airport lounge. The immense support from our loyal guests is what motivates the team towards our commitment to make travel better.

We understand that airports can be daunting and everyone experiences travel in their own unique way, which is why we are here to provide our best-in-class services and facilities. Plaza Premium Lounge London, Hong Kong, and Brisbane - our proud winners are a stellar demonstration of the company’s core values by providing convenience, comfort, value, love and care. With London, Hong Kong and Brisbane each welcoming different passenger profiles, with varying flight patterns and maturity of the independent lounge concept in the market, we extend our promise to take care of our guests at the airport, regardless of whether you're arriving, departing, and/or transiting, we always strive to make your trip enjoyable and seamless.

We create a complete 360-degree airport hospitality experience by putting into action the best ideas and practices from across our network and around the world through innovative and quality facilities and services.

Thank you to our valued customers once again for visiting our Plaza Premium Lounges and making it your first choice in airport hospitality. We look forward to seeing you at our award-winning locations!