We love to hear from you

Everyone is looking out and staying updated on the “new norm” of travel and we understand it’s changing the way you perceive the most preferable services available at airports that make your journey better.

Even when travel restarts with international border restrictions lifted, you may still find travelling stressful and overwhelming. To make travel better and safer every step of the way, we like to have you join our conversations on “Traveller’s Expectation on Airport Hospitality Post Pandemic”.

As a token of appreciation, you will receive 200 Arrture points to your Smart Traveller membership, which can be used to redeem lounge experiences and travel related products and services to celebrate the next time you travel.

If you are not Smart Traveller member yet, or are still with the Arrture programme, download Smart Traveller mobileapp on Apple Store and Google Play now with the welcome 100 Arrture points to unlock a new way of rewarding experiences through our global airport rewards programme.

Take Survey Now

Terms and Conditions:

  1. Each Smart Traveller member can only participate in the survey once. Duplicated submissions will be considered as one successful completion.
  2. Valid Smart Traveller membership number and registered email must be provided at the time of survey to be eligible for the 200 Arrture points. Incomplete or inaccurate membership number and/or registered email may result in delay of, or null points crediting. The 200 Arrture points for survey completion will be issued once per member only, regardless of the number of surveys attempted.
  3. Plaza Premium Group employees are not eligible to participate in the survey.
  4. Plaza Premium Group reserves its final right of decision in the event of any dispute.

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