Plaza Premium Group Continues High-Speed Railway Station Lounge Expansion

Published on 16 Aug 2021

Following the success launch of ‘DragonPass x Plaza Premium Lounge’ at the Changsha High-Speed Railway Station in January 2021, Plaza Premium Group - the world’s largest award winning independent airport lounge network - is pleased to announce the opening of two additional high speed railway station lounge operations in key transit hubs in China. In collaboration with DragonPass- the global digital platform for premium travel services - ‘DragonPass x Plaza Premium Lounge’ opened its second location on 15 July in the Guangzhou High-Speed Railway Station, followed by Shenzhen High-Speed Railway Station which is set to open in mid-August.

Recording up to 300 million passengers in 2019, Guangzhou High-speed Railway Station ranked the top in passengers rate in high speed railway station in China in this 11 years since its establishment. With the development in Pan-Pearl River CBD, full collaborations of gate hub of the Bay Area and the expansion of railway stations in the globe, the regional position of Guangzhou South station has now been upgraded as the CBD of Guangzhou province as well as the centre of the merge of Guangzhou, Foshan provinces and the economic hub of Guangdong-Hong Kong-Macao Greater Bay Area.  Shenzhen High-Speed Railway Station (Futian Station) is the second largest underground railway station in Asia and the world’s largest high-speed railway station to be built completely underground, connecting between Guangzhou, Changsha, Wuhan, Zhengzhou and Beijing. ‘DragonPass x Plaza Premium Lounge’ Guangzhou High-Speed Railway Lounge is situated strategically on the third floor of the railway station near the departure hall, spans 597 square metres, and accommodates up to 244 guests. The Shenzhen High-speed Railway Station Lounge measures 375 square metres and accommodate up to 145 guests. The two new lounges feature contemporary design inspired by the regional Chinese culture of Lingnan, representing the twin provinces of Guangdong and Guangxi.

“We have received great response on the launch of our Changsha High-speed Railway Lounge earlier this year. With travel in China is recovering fast post-pandemic, we are ready to serving a more diversified travel segments with the additional Guangzhou and Shenzhen lounges. More new and exciting projects in China will be announced soon. The strategic partnership with DragonPass enables us to expand our award-winning hospitality services into a new territory and area of travel. We look forward to delivering premium hospitality services from air to land, by combining world-leading expertise and capabilities to provide the ultimate proposition to global travellers.” Jenny Zhang, Regional General Manager – North Asia of Plaza Premium Group shared.

“We are excited to be formed the strategic partnership with Plaza Premium Lounge to co-create a high-quality lounge at High-speed railway station. DragonPass x Plaza Premium Lounge in Changsha High-speed Railway Station was the high-speed railway lounge since the strategic partnership is formed, and it has been applauded by DragonPass members since its opening and many members visited by its reputation. This second collaboration of High Speed Railway Stations Shenzhen and Guangzhou will surely bring an elevated customer experience to DragonPass members. Dragon Pass is committed to creating the world's leading high-quality travel service platform, and we hope to provide a 360-degree customer experience together with Plaza Premium Group in order to meet the diverse needs of customers in terms of resting place, dining, entertainment and service experiences.” shared by John Su, Chief Growth Officer of DragonPass International Limited

With a shared mission to providing quality travel services that cater to the diverse needs of travellers, the new collaboration between DragonPass and Plaza Premium Group offers a commitment to enhancing a full 360 experience at high-speed railway lounges from ambience to dining, and entertainment to service quality.

As part of Plaza Premium Lounge’s promise to promote family-friendliness and sustainability, the lounge features a nursing room and Playroom - the only dedicated kids’ zones at the train stations. Committed to providing a safe and hygienic environment, the lounge follows Plaza Premium Lounge’s “We Care For Your Wellbeing” programme with zoning to facilitate privacy and social distancing, comfortable seating, and dining areas. All meals are individually portioned and pre-packed, offering a selection of delicacies and drinks. We also provide the access of WiFi network, charging services to meet the needs of business travellers during their journey.

Open daily from 6:30am to 10pm, the lounge is complimentary for DragonPass members and is open to all passengers starting at RMB98 for four hours via walk-in or official website From now to 14 September, all guests can enjoy opening discounts at a rate of RMB83 per hour. A part of the lounge space is designated to support those in need, such as members of the military, seniors or disabled individuals where they can access lounge seating free of charge.

With the rapid development of high-speed railway system in the China, it has been equipped as a high competitiveness in the means of travelling due to its high-speed, high-capacity and intensity. With increasing regional interaction, high-speed railway provides more choices for social mobility in the region and ways of travels. It also provides more spaces of imaginations of travel and determines the rise and fall of a region under the era of high-speed railways.

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