You can convert your Plaza Premium Lounge Gift Card to PPL Pass subject to the following conditions being met:
- You are a Smart Traveller member;
- Your Plaza Premium Lounge Gift Card was purchased no earlier than Dec 2021;
- You have not previously collected or activated your Plaza Premium Lounge Gift Card;
- You are the original purchaser/recipient of the Plaza Premium Lounge Gift Card;
- The Plaza Premium Lounge Gift Card is still within the six (6) months collection period;
- Please note any bonus, e.g. extra lounge access, massage, etc., attached to the Plaza Premium Lounge Gift Card would be forfeited upon conversion.
If all the above conditions are met and accepted, please contact our Global Contact Centre and provide the following for card conversion:
- Plaza Premium Lounge Gift Card purchase confirmation email and PDF attachment;
- Your Email Address;
- Your Smart Traveller membership no.
We will process your request within 10 days and may reach out to you for more information, if necessary. If your request for conversion is approved, you will be notified in writing with instructions on how to activate your PPL Pass.